Privacy Policy – Orient Tech

Orienttech W.L.L

Last Updated: January, 2026

Introduction: Orient Tech is committed to protecting the privacy and confidentiality of customers and website visitors in accordance with Law No. (13) of 2016 Concerning Personal Data Privacy Protection (“PDPPL”) of the State of Qatar. This Privacy Policy explains how personal information is collected, used, stored, and protected. For the purpose of this Policy, “Personal Data” shall mean any data relating to an identified natural person, or one who can be identified directly or indirectly by way of linking data, using identifiers such as name, identification number, online identifier, geographic location, or one or more features specific to the physical, physiological, economic, cultural or social identity of such person. By using the website, users explicitly consent to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must discontinue use of our website and services immediately.
Lawful Basis for Processing: We process your data only when we have a legal basis to do so, including: (a) your explicit consent; (b) the necessity to fulfill a contract (e.g., delivering an order); or (c) compliance with legal obligations under Qatari law. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
How We Collect Personal Data:We collect personal data when you –Interact with us: By filling out forms for registration, subscriptions, competitions, feedback, using our live chat feature, or reporting website issues.Transact: When you place orders or engage in any commerce-related correspondence.Browse: Through automated technologies (e.g., cookies and logs) that capture technical data such as your IP address, browser type, and usage patterns.Personal information may be collected such as name, contact details, billing and delivery address, vehicle details (where applicable), order history, communication records, and technical data such as IP address, browser type, and website usage information. In specific cases, we may collect Government IDs if required for high-value transactions or regulatory compliance. We may also receive your e-mail address from a third party if you indicate that you have consented to that third party sharing your Personal Data with us.
Use of Your Information: Collected information is used to process orders, provide services, manage customer accounts, verify your identity, manage our relationship with you, respond to your inquiries, maintain internal records, communicate updates and promotions, improve website performance and services, and comply with legal obligations. Direct marketing communications (promotions/updates) will only be sent to users who have provided “opt-in” consent. Users may withdraw this consent at any time. We may also use your data to create or develop business intelligence or data analytics in relation to the offerings provided by us, provided active and unambiguous consent is given.
Payment & Transaction Security: All online payments are processed through secure PCI-DSS compliant third-party payment gateways. Orient Tech does not store, sell, rent, or share credit or debit card details. For order verification and customer service purposes, We do not store full payment card numbers. Tokenised references and the last four digits may be retained by our payment processor for transaction reference. While we use industry-standard SSL encryption and commercially reasonable security measures to protect data, users acknowledge that no method of electronic transmission is 100% secure. Third-party payment processors operate under their own privacy policies and terms. We recommend reviewing their privacy policies before completing your transaction.
Cookies Policy: The website uses cookies required for basic website functionality, to enhance user experience, maintain sessions, analyze traffic, advertising and personalization content. These technologies store information including visitors’ preferences and the pages on the website that the visitor accessed. The information is used to optimize your experience by customizing our web page content. Users may disable cookies in browser settings; however, some website features may be affected. We cannot tell your name or any personal information about you based solely on the cookie. All the cookie tells us is what functions you perform when you are on the site so that we can keep track of your transaction.
Children’s Privacy: Our services are not directed to individuals under the age of 18 (the age of majority in Qatar). We do not knowingly collect data from children. If we discover a minor has provided data without parental consent, we will delete it immediately. We advise parents and guardians to observe, participate in, and/or monitor and guide their children’s online activity.
Sharing Information with Third Parties: Limited personal data may be shared with trusted service providers such as logistics partners, payment processors, and fraud-prevention services strictly for operational purposes. Personal data is never sold to third parties.
Your Rights (Under Qatar’s PDPPL): You have certain rights regarding your Personal Data, including -a. Right to Access: You can obtain a copy of your Personal Data.b. Right to Rectification: You can correct incomplete or inaccurate data we hold about you.c. Right to Erasure: You can ask us to delete your Personal Data when it is no longer necessary for the purposes it was collected.d. Right to Object to Processing: You can object to the processing of your data, including for direct marketing purposes.e. Right to Data Portability: Where processing is based on consent or contract and done by automated means, you have the right to receive your provided data in a structured, machine-readable format.f. To exercise any of these rights, please contact us using the details in Section 15.
Third-Party Links: The website may contain links to third-party websites. We are not responsible for the content, privacy practices, or security of third-party websites. Any information you provide to third parties is subject to their policies and practices. We encourage you to review third-party privacy policies before providing any personal information. Third parties are under no obligation to comply with our Policy with respect to Personal Data that you provide directly to those third parties or that those third parties collect for themselves.
Social Media & Integrations: The website may include social media plugins and login integrations. Social media interactions may be publicly visible. We cannot control how social media platforms use your data. These platforms operate under their own privacy policies, and Orient Tech has no control over their data practices.
Data Security: We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security: We value your trust in providing us your Personal Information; thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is completely secure and reliable, and we cannot guarantee its absolute security.
Policy Updates: Orient Tech reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Updates will be posted on the website and will be effective immediately upon publication. Users are advised to review this page periodically for any changes.
Contact Information: If there are any questions or concerns regarding this Privacy Policy, please contact:WhatsApp: +974 3129 4195Email: i nfo@orienttech.com.qaContact: +974 4451 2997All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.